Why is the app store not working
Fixed | Can not connect to the App Store in iPhone or iPad
If you can not connect to the App Store in your iPhone or iPad then let us see some of
the ways by which you can fix the issue.
The first thing what you can do is to restart your iPhone or iPad.
Restart iPhone, iPad fixes many of the issue.
Since I am using an iPhone X, so if I have to restart the iPhone, I will press this side
button and the volume up button at the same time.
Now what I can do is I can slide this power to the right in order to switch off the iPhone
and again I will press this power button to restart the iPhone.
So, once you have restarted your iPhone check if you can connect to the App Store again.
Now the next common issue which causes the App Store not to connect is because of the
internet connection.
If you have the poor internet connection in your iPhone or iPad then you may not be able
to connect to the App Store.
So, make sure open a website and check if you can open the website or not.
If you can't open a website or if you can not open a YouTube video then it's because
there is no good internet connection in your mobile.
so, make sure to have a good internet connection and check if you can open the App Store or
not.
If you have a good internet connection in your iPhone but still if you can not open
the App Store then check if the App Store is currently available in your location.
For that one what you do is go ahead and open safari and then you need to open a site called
apple.com/support/system status.
So, once you open the website what you do is tap on this plus icon here and make sure
this App Store is available in your region.
If the App Store is not available in the region that means there is a problem with the App
Store.
In that case you can't do anything and just wait to check when this App Store is available
in your area.
Now the other thing what you can do is you can sign out of the App Store and then sign
back again to check if you can connect to the App Store.
So, for that one we will go to "Settings" here.
We will go to "iTunes & App Store".
We will tap on the Apple ID and select "sign out".
So, once you have signed out of your Apple ID, again tap on sign in.
If you have another Apple ID you can try to use another Apple ID otherwise use the same
apple id and then sign in again.
Now once you have signed into the Apple ID go ahead and again open App Store and check
if you can connect to the App Store again.
Now the last thing what you can do is check if the date and time settings in your iPhone
are correct.
Sometimes when you shift from one country to another country then the time, date and
time or the zone of the date and time may be incorrect due to the which the App Store
can not connect.
So, go ahead and open "Settings".
Go to "General".
Go to "Date & Time" and and make sure the time zone is set automatically and the time
is correct.
So, if it is not correct then correct it into the zone where you live or according to the
country where you live and then check if you can connect to the App Store again.
The last thing what you do is check if there is an any update pending for the iOS version
in your iPhone.
Go to "Settings" - "General".
Go to "software update" and check if there is any update pending.
Sometimes a bug may be causing an issue because of which you can not connect to the App Store.
So, if there is any update pending "Download and install" and install the update and check
if you can connect to the App Store again.
Hopefully this will fix
the issue.
